Frequently Asked Questions

Have a question? We have answers. If you do not see what you are looking for below, email us any time at zainabsalik9@gmail.com.

 

Are your lighters refillable?

Most of our metal lighters are refillable with standard butane gas, which is inexpensive and widely available. Our USB lighter is rechargeable and needs no fuel at all.

 

Do the lighters come with fuel?

For safety and courier compliance, all lighters ship empty (without butane). Refilling takes just a few seconds.

 

Which lighter should I choose?

For everyday reliability and outdoor use, the Windproof Torch Jet Lighter is a favourite. For a premium gift, the Dupont-Style Luxury Lighter in gold or silver is our flagship. For collectors, our novelty range — car, bullet, dolphin, rocket, wrench and more — is full of standout pieces.

 

Do you ship across Pakistan?

Yes. We deliver nationwide with Cash on Delivery available and free shipping on orders over Rs 5,000. Most orders arrive within 2–5 business days.

 

How do I track my order?

Once your order ships, you will receive a tracking number by email or SMS so you can follow it to your door.

 

What is your return policy?

If something is not right, you can return unused items in their original packaging within 30 days. See our Refund Policy for full details.

 

Are these products suitable as gifts?

Absolutely. Our lighters and accessories are popular gifts for birthdays, weddings and special occasions — presentation-ready and sure to impress.

 

Is it safe to use these products?

Our products are intended for adults (18+). Always follow the included safety guidance, keep away from children, and store responsibly.