How It Works?

How It Works?

Metalic Fire is an online store based in Rawalpindi, Pakistan, offering premium metal lighters and novelty collectibles to adult customers aged 18 and above.

We accept online payments and Cash on Delivery and deliver orders across Pakistan.

1. Choose Your Product

Browse our website and select the product you would like to purchase.

Review the product details, images, price, and available options before adding the product to your cart.

2. Add to Cart

Click Add to Cart and review your selected products.

When you are ready, proceed to checkout.

3. Enter Your Delivery Details

At checkout, provide:

- Full Name
- Mobile Number
- Complete Delivery Address
- City
- Any other information required for successful delivery

Please make sure your phone number and delivery address are correct.

4. Select Your Payment Method

We offer the following payment options:

- Debit/Credit Cards (Visa & Mastercard)
- JazzCash
- Easypaisa
- Cash on Delivery (COD)

Online payments are securely processed through Rapid Gateway.

5. Order Confirmation

After successfully completing an online payment, your order will be confirmed.

For Cash on Delivery orders, the order is confirmed after the order details are successfully submitted.

You may receive an order confirmation through the contact details provided at checkout.

6. Order Processing

Orders are normally processed within 1–2 business days, Monday to Saturday, excluding public holidays.

Once your order is packed and dispatched, tracking information will be provided where available.

7. Delivery

We deliver across Pakistan.

Standard delivery generally takes 2–5 business days after dispatch.

Delivery to major cities such as Islamabad, Rawalpindi, Lahore, and Karachi is typically faster, while remote areas may require additional time.

Delivery times can vary depending on the courier service, destination, weather, public holidays, and other circumstances beyond our control.

8. Product Safety & Shipping

All lighters are shipped empty and without fuel for courier safety and transportation requirements.

Customers should follow the safety instructions provided with the product and use lighters responsibly.

Our products are intended for adults aged 18 and above.

9. Returns & Refunds

Eligible returns and refunds are handled according to our Refund Policy.

Please review our Refund Policy for complete information about return eligibility, conditions, and refund processing.

If you receive a damaged or incorrect item, please contact us as soon as possible.

10. Customer Support

If you need help with your order, payment, delivery, return, or any other question, contact us:

Business Name: Metalic Fire
Address: House No. 177, Street No. 5, Clifton Township, near Adyala Road, Rawalpindi, Punjab, Pakistan
Phone: +92 312 0518180
Email: zainabsalik9@gmail.com

We are committed to providing a simple, secure, and convenient shopping experience for customers across Pakistan.